ph74 Privacy Policy

ph74 ("we", "us", "our") operates the online gaming platform accessible at ph74.org. This Privacy Policy describes how ph74 collects, uses, discloses, stores, and protects personal information relating to individuals ("you", "your") who register for and use our services.

This Privacy Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines (the "DPA"), its implementing rules and regulations, the issuances of the National Privacy Commission ("NPC"), and the applicable regulatory requirements of the Philippine Amusement and Gaming Corporation ("PAGCOR").

By accessing ph74.org, registering an account, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection, use, and processing of your personal data as described herein. If you do not agree to this Privacy Policy, you must not use ph74's services.

ph74 is the Data Controller in respect of personal data processed in connection with the operation of ph74.org and the provision of online gaming services to registered players in the Philippines.

As Data Controller, ph74 is responsible for determining the purposes and means of processing personal data, and for implementing appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or destruction.

ph74's designated Data Protection Officer ("DPO") can be reached through the contact details set out in Section 16 of this Privacy Policy. The DPO is responsible for overseeing ph74's data protection compliance and serves as the primary point of contact for data subjects exercising their rights under the DPA.

ph74 collects the following categories of personal data, depending on how you interact with our platform:

3.1 Sensitive Personal Information

Under the DPA, certain categories of data are classified as sensitive personal information and are afforded heightened protections. ph74 may collect and process sensitive personal information, including government-issued identification numbers, only where strictly required for KYC and AML compliance as mandated by PAGCOR and applicable Philippine law. Access to sensitive personal information is restricted to authorised personnel on a strict need-to-know basis.

ph74 collects personal data through the following means:

4.1 Directly from You

• When you register an account on ph74.org by completing the registration form and providing your name, mobile number, email address, and date of birth.
• When you submit identity verification documents as part of KYC completion, including government-issued ID and supporting documents.
• When you make a deposit or request a withdrawal, including payment method details necessary to process the transaction.
• When you contact ph74 customer support via live chat, email, or any other channel.
• When you participate in surveys, competitions, or respond to promotional communications from ph74.

4.2 Automatically from Your Use of Ph74

• Technical data including your IP address, device information, browser type, session duration, and pages visited is collected automatically as you use ph74.org.
• Gaming data — including bets placed, game results, and session information — is recorded as part of the normal operation of the ph74 platform.
• Cookies and similar technologies collect data about your interactions with the site, as detailed in Section 8 of this Privacy Policy.

4.3 From Third Parties

• Identity verification and AML screening providers may supply verification results or flags to ph74 as part of our compliance obligations.
• Payment processors such as GCash and Maya provide transaction confirmation and reference data necessary to reconcile deposits and withdrawals.
• Fraud detection and security partners may provide risk signals or alerts associated with particular IP addresses, devices, or payment methods.

ph74 uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your ph74 account, including processing your registration, verifying your identity, and enabling you to log in securely.
• Provision of services: To operate the gaming platform, process your wagers, settle winnings and losses, and credit or debit your ph74 wallet accordingly.
• Payment processing: To process deposits and withdrawals via your nominated payment method and to maintain accurate transaction records.
• Regulatory compliance: To comply with PAGCOR licensing requirements, the Philippine Data Privacy Act, Anti-Money Laundering Act (AMLA), and any other applicable Philippine laws and regulations. This includes conducting KYC, filing mandatory reports, and cooperating with regulatory enquiries.
• Fraud and security: To detect, investigate, and prevent fraudulent activity, account compromises, money laundering, bonus abuse, and other prohibited conduct as set out in our Terms & Conditions.
• Responsible gaming: To monitor gaming activity for patterns consistent with problem gambling, to administer self-imposed limits and exclusions, and to communicate with players where responsible gaming concerns are identified.
• Customer support: To respond to your enquiries, resolve disputes, and maintain records of customer interactions for quality and compliance purposes.
• Platform improvement: To analyse aggregate usage data, identify technical issues, and improve the functionality, performance, and security of ph74.org.
• Marketing and promotions: To send you personalised promotional communications and bonus offers, subject to your marketing preferences as set out in Section 13 of this Privacy Policy.

ph74 processes your personal data on the following legal grounds under the Data Privacy Act of 2012:

• Contractual necessity: Processing is necessary to perform the contract between you and ph74 — specifically, to operate your account, process wagers, and settle transactions. Without this processing, we cannot provide our services.
• Legal obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR regulations, the AMLA, and NPC directives on data subject rights and breach notification.
• Legitimate interests: ph74 has legitimate interests in preventing fraud, ensuring platform security, conducting analytics to improve our services, and managing disputes. We process data for these purposes where our legitimate interests are not overridden by your rights and interests.
• Consent: Where we send you marketing communications or use non-essential cookies, we rely on your consent. You may withdraw consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.

ph74 does not sell your personal data to any third party. We may share your data in the following circumstances:

7.1 Service Providers

ph74 engages third-party service providers to support platform operations, including payment processors (GCash, Maya, BPI, BDO, and others), identity verification and KYC providers, game software providers, customer support technology vendors, fraud detection services, and cloud infrastructure providers. All such providers are bound by data processing agreements requiring them to process your data only on ph74's instructions and to maintain appropriate security measures.

7.2 Regulatory and Law Enforcement Authorities

ph74 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or any other competent Philippine authority where disclosure is required by law, regulation, court order, or regulatory directive. ph74 will not provide prior notice to affected individuals in circumstances where doing so would obstruct a lawful investigation.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of ph74's business or assets, personal data held by ph74 may be transferred to the acquiring entity, subject to continued compliance with this Privacy Policy and applicable data protection law. Affected players will be notified of any such transfer in accordance with applicable law.

ph74.org uses cookies and similar tracking technologies to operate the platform, maintain your login session, remember your preferences, analyse site traffic, and support security measures. The following types of cookies are used on ph74.org:

• Strictly necessary cookies: Essential for the basic functionality of ph74.org, including maintaining your login session and enabling secure payment processes. These cannot be disabled without affecting your ability to use the platform.
• Functional cookies: Used to remember your preferences such as language settings, preferred games, and interface configuration. These improve your experience but are not strictly necessary for the platform to operate.
• Analytics cookies: Used to collect anonymous information about how visitors use ph74.org — including pages viewed, session duration, and navigation paths — to help us improve the platform. Data collected by analytics cookies is aggregated and does not identify individual users.
• Security cookies: Used to detect and prevent fraud, bot activity, and unauthorised account access. These cookies support ph74's security infrastructure and responsible gaming monitoring systems.

You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to use ph74's services. Withdrawing consent for non-essential cookies will not affect your ability to access your account or place wagers.

ph74 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL encryption for all data transmitted between your device and ph74.org.
• Hashing and salting of all account passwords — ph74 stores no plaintext passwords.
• Role-based access controls that restrict internal access to personal data to authorised personnel who require it to perform their job functions.
• Regular penetration testing, vulnerability assessments, and security audits of the ph74 platform and infrastructure.
• Secure data centre facilities with physical access controls, fire suppression, and redundant systems.
• Incident response procedures in place for rapid detection, containment, and notification of any personal data breach, in accordance with NPC breach notification requirements.

ph74 retains personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, to comply with our legal and regulatory obligations, and to resolve disputes. The following general retention periods apply:

• Account data: Retained for the lifetime of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the AMLA.
• Transaction records: Deposit and withdrawal records are retained for a minimum of five (5) years to comply with AMLA and BIR requirements.
• KYC documents: Identity verification documents are retained for a minimum of five (5) years following account closure or the completion of the last transaction, as required under AMLA.
• Customer support records: Communications and support ticket records are retained for three (3) years from the date of the last interaction.
• Gaming history: Bet and game records are retained for five (5) years to support dispute resolution and regulatory reporting.
• Marketing preferences: Records of your marketing consent or opt-out are retained for the lifetime of your account to ensure compliance with your stated preferences.

Upon expiry of the applicable retention period, ph74 will securely delete or anonymise personal data in a manner that ensures it can no longer be attributed to any identifiable individual.

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ph74:

To exercise any of the above rights, please contact ph74's Data Protection Officer using the details in Section 16. ph74 will respond to all valid data subject requests within thirty (30) calendar days, or within a further thirty (30) days where the complexity of the request requires additional time, in which case you will be notified of the extension.

ph74's services are strictly not available to individuals under the age of 21. ph74 does not knowingly collect personal data from any individual under 21 years of age. Age verification is performed as part of the account registration and KYC process.

With your consent, ph74 may send you promotional communications about bonuses, new games, seasonal promotions, and other ph74 services via email, SMS, or in-platform notifications. We will always offer a clear and easy way to opt out of marketing communications.

13.1 Opt-Out

You may opt out of marketing communications at any time by:

• Updating your notification preferences in your ph74 account settings.
• Clicking the "Unsubscribe" link in any marketing email sent by ph74.
• Contacting ph74 support and requesting removal from marketing communications.

Opting out of marketing communications does not affect transactional communications — ph74 will continue to send you essential account notifications such as deposit confirmations, withdrawal updates, and security alerts regardless of your marketing preferences.

13.2 No Third-Party Marketing

ph74 does not share your personal data with third-party organisations for their own marketing purposes. Any promotional communications you receive will be from ph74 directly and will relate exclusively to ph74's own services.

ph74.org may contain links to third-party websites, game providers, or content for informational purposes. ph74 has no control over the privacy practices of third-party websites and is not responsible for their content or privacy policies. This Privacy Policy applies solely to data collected and processed by ph74 in connection with ph74.org. We encourage you to review the privacy policies of any third-party sites you visit.

ph74 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. Material changes to this Privacy Policy will be communicated to registered players via email or a prominent notice on ph74.org at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this policy reflects the date of the most recent revision. Your continued use of ph74's services following the effective date of any updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using ph74's services and may request account closure.

For any questions, requests, or concerns regarding this Privacy Policy or ph74's handling of your personal data, please contact ph74's Data Protection Officer:

If you are not satisfied with ph74's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about how to file a complaint with the NPC is available through the NPC's official government website and published guidelines.

This Privacy Policy was last reviewed and updated on 1 January 2026. The current version supersedes all prior versions of the ph74 Privacy Policy.